Where can I find flateXSecure?
To install the flateXSecure app, first log in to your WebFiliale and select the Service menu item. In the column with access data, you will find a link to the flateXSecure settings (already selected in the screenshot).
Downloading the app
If the email address associated with your smartphone is also associated with your browser, you can install the app directly from your desktop to your mobile device.
Otherwise, you can also open the Web Branch on your smartphone and follow the same steps as described above or you can search for the app directly in the AppStore or on Google Play.
Starting the app
When you see this screen on your smartphone, you know that you have successfully installed and opened the app. Congratulations!
Scanning in the QR code
On the next screen, your front camera will open when you click on "Scan QR code". Please use it to scan the opened code on the desktop. (Shown in Figure 2, downloading the app)
Your activation code
When your device has detected the QR code, an eight-digit activation code will be generated for you. Now click on the “Next” link on the desktop.
Activating the device
Now, please enter the activation code displayed on your smartphone and then click on the “Next” button.
Entering the TAN
You will then be asked for your TAN that is on your iTAN card.
When your TAN has been accepted, you will receive a completion notification. Your device is now connected to your account.
To enable a quicker operation of flateXSecure, you have the option to get messages displayed. If you would like to change this option, you have the opportunity to do so in the app settings.
When you see this display, the setup of your app is completed.
If the new TAN procedure is not pre-set yet, you can set it on the drop-down menu, next to the “Accept settings” button.