To further protect investors and to increase transparency, European Securities and Markets Authority has decided new and far-reaching regulations. Those regulations must be implemented by producers and distributors as of 2018/01/03. The following section shows a consolidated summary statement of all new measures:
These new regulations have far-reaching consequences for the amendment of your current risk class. If you grade yourself for the first time, please include your investment objectives and -needs, your knowledge and experience as well as your loss-bearing capacity and risk appetite. An amendment after your self-classification is only possible after a waiting period of 28 days. This measure is supposed to give you sufficient time to collect detailed information. Please read first our information sheet „Basisinformationen über Vermögensanlagen in Wertpapieren“ as well as the information sheets of the issuer.
Issuer and providers are obliged to inform you about estimated total costs prior to concluding the transaction. In addition to our very cheap and transparent fee model, we provide further information to determine your total costs.
In our conflict of interest policy we provide all information about inducements and incentives, which we receive by contractual partners. Receiving such incentives allows us to offer you favourable conditions and access to a broad product range. This way we ensure the stability and continuous improvement of our services.
See our new execution policy to find out, how flatex Bank AG ensure the best execution of your orders (for your benefit) without action of third parties.
There are cases of special exception, for example capital measures or the allocation of subscription rights, when customers do not exercise their subscription rights and also do not place a corresponding order. In order to avoid the loss of of subscription rights and financial damage, the bank will dispose them on a regular stock at the best price for the customer.
Producers provide information sheets for structured financial instruments, for example certificates. You can access this information within your order route.
As of 2018/01/03, we are bound by law to keep records of phone calls and electronic communication, providing the basis of a business relationship or an availability of a deal for a period of five years. When required by Federal Financial Supervisory Authority, the storage period may be extended up to seven years. If you do not agree with this, please contact us in writing per post.
National Identifier for natural persons
To fulfill our legal obligations to the supervisory authority, as of 2018/01/03, we require a personal national identifier of all natural persons with one of the following nationality. In all other cases, we will compile national identifier on the basis of your existing data.
Legal Entity Identifier for legal clients:
If you are in possession of a company custodian as an beneficial owner or authorized representative, we require from 2018/01/03 in addition to your national identifier still a valid Legal Entity Identifier (LEI), so that we can continue to allow you to trade in reportable financial instruments.
For further questions please contact our service team. Just send us an e-mail to: info@. flatex.de