The new regulations have far-reaching consequences for the change of your existing risk class. Please take into account your personal investment objectives and needs (investment horizon), your knowledge and experience as well as your financial situation (loss capacity) and risk appetite when you are first classified in a risk class and the associated target market. After you have classified yourself in a certain risk class, you can make a change in the web branch. We would like to support you in obtaining comprehensive information about the characteristics and risks of the financial instruments of the new target market or risk category before changing to a higher risk class. Please use the document "Basic information on investments in securities" and the issuer's basic information sheets, which you can view directly at the issuer.
These new regulations have far-reaching consequences for the amendment of your current risk class. If you grade yourself for the first time, please include your investment objectives and -needs, your knowledge and experience as well as your loss-bearing capacity and risk appetite. An amendment after your self-classification is only possible after a waiting period of 28 days. This measure is supposed to give you sufficient time to collect detailed information. Please read first our information sheet „Basisinformationen über Vermögensanlagen in Wertpapieren“ as well as the information sheets of the issuer.
Issuer and providers are obliged to inform you about estimated total costs prior to concluding the transaction. In addition to our very cheap and transparent fee model, we provide further information to determine your total costs.
In our conflict of interest policy we provide all information about inducements and incentives, which we receive by contractual partners. Receiving such incentives allows us to offer you favourable conditions and access to a broad product range. This way we ensure the stability and continuous improvement of our services.
See our execution policy to find out, how flatex Bank AG ensure the best execution of your orders (for your benefit) without action of third parties.
There are cases of special exception, for example capital measures or the allocation of subscription rights, when customers do not exercise their subscription rights and also do not place a corresponding order. In order to avoid the loss of of subscription rights and financial damage, the bank will dispose them on a regular stock at the best price for the customer.
Producers provide information sheets for structured financial instruments, for example certificates. You can access this information within your order route.
|flatex WebFiliale||- In the order form |
and under Issuer Information
|CFD Account||- In the CFD application under |
"Info-Center - Mifid Kosteninformation"
We are since 03.01.2018 bound by law to keep records of phone calls and electronic communication, providing the basis of a business relationship or an availability of a deal for a period of five years. When required by Federal Financial Supervisory Authority, the storage period may be extended up to seven years. If you do not agree with this, please contact us in writing per post.
National Identifier for natural persons
To fulfill our legal obligations to the supervisory authority, we require a personal national identifier of all natural persons with one of the following nationality. In all other cases, we will compile national identifier on the basis of your existing data.
Legal Entity Identifier for legal clients:
If you are in possession of a company custodian as an beneficial owner or authorized representative, we require in addition to your national identifier still a valid Legal Entity Identifier (LEI), so that we can continue to allow you to trade in reportable financial instruments.
For further questions please contact our service team. Just send us an e-mail to: info@. flatex.de