We are committed to growth.
Join us!

As an innovative online broker, flatex quickly jumped into the industry’s top ten and has established itself as a high-growth company with over 180,000 customers. This rapid explosion naturally creates numerous new activities and tasks.

 

To strengthen our dynamic team we are looking for

Customer service employee (m/f)
Full-time
in Kulmbach

Your profile:

  • Successfully complete bank training
  • Relevant professional experience in customer support
  • Knowledge of and interest in the capital markets
  • Outstanding communication skills and customer sales focus
  • Enjoyment in customer support and the ability to focus on customer satisfaction
    with patience and tact
  • Conflict resolution competence and quality awareness
  • Quick comprehension and willingness to learn
  • Good knowledge of MS Office and CRM applications


Your tasks:

  • Professional and service-oriented customer support over the phone, chat and email
  • Receipt and processing of customer requests and security orders
  • Competent contact partner for customer complaints
  • Integration of customer feedback for continuous quality assurance and improvement
  • Ongoing maintenance of the existing customer base


We provide:

  • Interesting and indefinite permanent employment
  • An activity in a dynamic and growing market segment
  • Development opportunities within the group

We look forward to receiving your application (incl. information on your earliest possible start date and salary expectations hr_ffm@remove-this.fintechgroup.com • flatex • E.-C.-Baumann-Straße 8 • 95326 Kulmbach • www.flatex.de

Nein Danke